Therapeutic
Support Staff (TSS), Footsteps Psychological Services
Johnstown, PA 2008
- Followed through on service plans for children with behavioral issues
- Helped families to develop routines and organize homes to facilitate desired behaviors
Attendant
Care Service Coordinator, United Cerebral Palsy
Johnstown, PA 2002
- Supervised 20+ attendant care providers, ensuring compliance with regulations
- Service plan development and updates with clients and families
Assistant Residence Supervisor, Denton State
School
Denton, TX 1998-2000
- All aspects of residential care for 8 clients with mental retardation
Treatment
Specialist I / II, Keystone Service Systems
Harrisburg, PA 1987-1993
- Oversaw clinical and documentation aspects of provision of residential rehabilitation services; client load increased from 13 to 67 during tenure
- Led focus groups and developed Policy & Procedures Manual for pilot program, reducing cost per client year from $30,000 to under $8,000
- Secretary and Consulting Team Member, Treatment & Ethics Committee
- Participated in task force to restructure Treatment & Ethics Committee to improve service planning for challenging situations
- Provided 1:1 and group training in record keeping, service planning, and suicide prevention
- Analyzed adverse client events; advocated for necessary changes in policies and procedures
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